Why do growing brands choose OTW Shipping to own their e-commerce fulfillment?
99.99% Order Accuracy
We offer blazing fast same-day shipping with the most competitive cutoff time in the industry and maximum accuracy levels. If we ever make a mistake, we'll cover all associated fees to make it right!
Don't like hidden fees? That makes two of us. A big part of being your fulfillment partner is being upfront about what you will be paying and when. You can easily view all your charges with a detailed breakdown in your account dashboard at any time.
In-House Level Support
OTW Shipping is designed to be your own personal warehouse team! You'll have direct lines to our warehouse, support team, and leadership for immediate assistance whenever you need it in your Ryver channel, . From startups to established companies, you get the same unmatched support.
OTW Shipping vs ShipMonk Pricing
Click here for an in-depth review of ShipMonk's rates.
OTW Shipping vs ShipMonk Pick & Pack & Kitting
Note: Pricing can vary depending on your business needs. Please request your custom pricing plan (below) for the most accurate and up-to-date pricing information.
OTW Shipping vs ShipMonk SLAs
It doesn't feel like they have as many clients as they do because whenever I need attention it doesn't feel like I'm pulling teeth to get someone to help me out. It's like, no, this is our relationship. This is how we operate. That's something that Shipmonk could never do for me - having a team that has your company's best interest at heart.
I have the customer support - more than I need. Reliability has been off the charts. Fulfillment has made the biggest difference to our customers. And on top of that I'm actively being kept in the loop.
Also, faster shipping for sure. If I submit an order, within an hour it will be processed.
Joshua Gomez | Founder of QIWI
Trusted by small businesses and global brands
featured in Forbes, Good Morning America, and more
I was looking for a more personal fulfillment relationship and OTW Shipping offered better customer service and communication than ShipBob. It was the fact that I am working with you directly and can email you knowing you guys get back to me right away.
When things come up, your team is insanely responsive. That is something that can’t be overlooked in a fulfillment partner. The other end of that is consistency. You need somebody to ship out your product on time and accurately. You don’t screw that up. Those are the two things you look for. Those are the two things that you need.
backorders shipped from Amazon
Founder, Isla Eyewear
Fantastic company to work with. Helped me countless times with confusion I had, amazing support/guidance and great service. 100% recommend to go with them over Shipbob, Deliverr, or any other bigger service you're thinking of going to.
orders per month
Founder, Clutch Charger
orders in one day
It's an honor to write a review for the team over at OTW. These guys consistently go above and beyond for our company. They are kind and work hard. We recently did a massive sale with Good morning America and had several thousand orders processed and shipped. Highly recommend them.