Afternoon is the busiest time for UPS, so delivery times may vary depending on when your package is picked up and processed. However, UPS typically starts delivering around 9:00am and stops delivering around 8:00 pm. This means that if you have a package that needs to be delivered by the end of the day, you should plan on it being picked up no later than 5:00 pm.
For UPS weekend delivery, if you are expecting a package on Saturday, UPS will deliver it in the same time window. On Sunday, there is no UPS delivery except for residential packages in certain metropolitan areas, so your package will most likely not arrive until Monday.
To ensure that your package arrives on time, it is best to check the tracking information and estimated delivery date before placing your order. This way, you can plan ahead and make sure that your package will arrive when you need it. You can sign up for UPS My Choice to get more detailed tracking information. Just make sure you drop off your package by the UPS delivery cutoff window!
My UPS Tracking Shows My Package is not Moving
If you haven't seen an update in your tracking recently, you don't need to worry yet. Your package is still in the UPS network and will most likely be delivered at your expected delivery date.
UPS does not provide frequent updates, so you will not get many status updates while in transit. Once your package has reached the final facility prior to being delivered, you will see an update in the tracking.
If you have any questions about UPS delivery times, you can contact customer service for more information. If you ordered a package from a retailer, you can contact them as well to see if they can provide any insight.
UPS Tracking Status Meanings
Label Created - The shipping label has been printed. This does not indicate pickup by UPS.
On the Way - The package has been picked up and received at UPS' facility.
Transferred to Post Office for Delivery - If you are seeing this status, your product is being shipped using UPS SurePost. UPS SurePost is a team effort between UPS and USPS where USPS does the last mile delivery. You should expect an additional day or two before your item is delivered.
Out for Delivery - The package is on a truck and out for delivery. You should get your package on the day it says this.
Delivered - Your package was dropped off by UPS.
Delivered to a UPS Access Point - Your package has been delivered to a pre-selected UPS Access Point location and can be picked up at the recipient's convenience.
What does "Your Shipment Has Experienced an Exception" Mean?
Occasionally, you may get a notification saying that your shipment has experienced an exception. All this means is there may be a delay in the original delivery date for your shipment.
There may be some information required from you to resume the progress of the shipment. This happens most frequently if an address adjustment is needed, if there was damage to the shipment, or if there was no signature received to allow for delivery of the shipment.
If you were the one who scheduled the shipment, you can log in to your UPS account and manage changes for the delivery. If you were supposed to received the package, you should contact the company you ordered from to have the exception fixed.
What Happens When UPS Delivers a Package
When your UPS driver drops your package off at your doorstep, they will scan and update the tracking status to Delivered. They may leave a delivery notice if they need to place the package in a safe spot as long as no signature is required.
If the package does need a signature and you aren't home, UPS may attempt to redeliver it at a later date. Eventually, they will simply hold it for pickup at their office location.
If your package required a signature and UPS shows it was delivered, be sure to check with your neighbors or anyone else in your home. Oftentimes the driver will get someone else to sign for the package if you are not there. When this happens, normally they will leave a UPS InfoNotice so you know where to go to find it.
Lastly, if it is raining, your UPS driver may find an extra safe place to put it - even inside your screen door. Or, you may find it in a plastic bag. Don't worry this is completely normal and simply UPS trying to keep your package safe and secure.
What Do the UPS Tracking Statuses Mean?
Your order may be stuck at a variety of steps in the delivery process.
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